CONTACT US

Part 1: Our Internal Communication Service Standards

Classify inquiries professionally into consultation, after-sales, cooperation and suggestion categories for targeted docking
Maintain unified gentle polite vocabulary, prohibit indifferent, impatient and dismissive service wording
Update issue progress actively for pending problems, avoid passive waiting for user follow-up inquiry
Keep complete encrypted consultation records for traceable follow-up of unresolved matters
Reserve negotiation space for special personalized demands within site rule permission scope
Submit difficult consultation cases to management team for fair and humane joint disposal

Part 2: Kind Tips For Efficient Communication

Attach order number, receiving info or related picture materials to shorten problem verification time
State core demands clearly at the beginning of messages to help staff arrange disposal priority
Avoid sending repeated batch messages within short period to ensure orderly message processing
Preserve dialogue screenshots for follow-up progress checking and case supplementary verification
Put forward reasonable demand expectations referring to public shipping and return official policies
Contact us during official business hours to obtain the most timely and manual one-on-one service.

Company Name: YAOYOO LIMITED
Company Address: Room R2, Unit D, 16/F, Kin Ga Industrial Building, 9 San On Street, Tuen Mun, Hong Kong